Static support content
FAQ
Straight answers to the questions most users ask before they start generating clips.
- What is Wan 3.0?
- Wan 3.0 is the product branding on Wan 3.0 for Alibaba's open-source Wan video model line (Apache 2.0 weights on Hugging Face). It supports text-to-video and image-to-video at 480p and 720p. Wan 3.0 (wan3pro.video) is a third-party hosted interface operated by wan3pro.video (Delaware, USA) — not affiliated with Alibaba or Wan-AI.
- How much does Wan 3.0 cost on Wan 3.0?
- Mini Pack $15 one-time (300 credits, 12-month validity); Starter Pack $39 (1,000 credits); Creator Pack $69 (2,000 credits); Pro Pack $129 (4,000 credits). Monthly subscriptions from $29.90/month; yearly plans from $14.90/month equivalent. No free trial — see the pricing page for credit tables.
- Is there a free trial?
- No free trial or signup credits. The Mini Pack at $15 is the lowest entry point to test output with your own prompts before subscribing.
- What can I create with Wan 3.0?
- Short marketing clips, product animations, vertical social video (9:16), landscape demos (16:9), and square assets (1:1). Text-to-video and image-to-video are supported; clip length depends on the preset you choose in the generator.
- Does Wan 3.0 support image-to-video?
- Yes. Upload a product photo, portrait, or still frame and Wan animates it while preserving key visual traits. Useful for e-commerce, real estate, and brand content.
- Does Wan 3.0 generate audio?
- Wan on Wan 3.0 focuses on silent video output. Add music or voiceover in your editor after export.
- How should I write a Wan prompt?
- Include subject, action, setting, camera movement (e.g. slow zoom in, static medium shot), and style (cinematic, warm grade). For image-to-video, describe the motion you want added to the still.
- What aspect ratios and resolutions are supported?
- 16:9, 9:16, and 1:1 aspect ratios. Resolutions: 480p (drafts) and 720p (social and ads). Wan 3.0 Fast uses fewer credits per second than standard Wan 3.0.
- Can I use Wan 3.0 videos commercially?
- Paid plans include commercial use rights for generated output subject to our Terms of Service and applicable law. Verify current terms before regulated industries (finance, pharma, political ads).
- How fast is generation?
- Typical queue time is about 1–3 minutes per clip depending on resolution, duration, and server load. Pro subscribers may get priority queue access.